Privacy notice
This notice explains how KB NOWSALE LIMITED handles personal information submitted through this website and in the course of commercial enquiries across Europe, the United States and other markets.
Effective date: 1 January 2026
1. Who we are
KB NOWSALE LIMITED ("we", "us") is a company registered in England and Wales with its registered office at 23 Office Suite 29A 3F Wharf Street, London, GB, SE8 3GG. We are the controller of the personal information described in this notice.
You can contact us about privacy at sales@kbnowsale.com or by post, marked for the attention of JAYDEN JAMES GANDER.
2. Information we collect
Enquiry details you send us: name, company, work email address, telephone number, delivery country, quantities and any project information you choose to share.
Commercial records created during a project: quotations, order acknowledgements, delivery addresses and installation notes.
Technical information generated when you use this website: pages viewed and aggregated analytics. This site does not use advertising cookies and does not sell personal data.
3. Why we use it
To answer enquiries and prepare quotations (performance of, or steps towards, a contract).
To process orders, arrange delivery and provide warranty support (performance of a contract).
To keep commercial records required for tax, accounting and statutory purposes (legal obligation).
To send workplace insight newsletters where you have subscribed (consent, withdrawable at any time).
4. Sharing and transfers
We share information only with parties necessary to deliver a project: our manufacturing and logistics partners, installation contractors and professional advisers.
Where a partner is located outside the United Kingdom or European Economic Area, transfers rely on appropriate safeguards such as the UK International Data Transfer Addendum or the EU Standard Contractual Clauses.
5. Retention
Enquiry records are kept for up to 24 months where no order follows. Order, delivery and warranty records are kept for the warranty period plus six years to meet accounting requirements.
Newsletter subscriptions are held until you unsubscribe.
6. Your rights
You may request access to, correction of, or deletion of your personal information, object to processing, request restriction, or ask for data portability.
Send any request to sales@kbnowsale.com. We respond within one month. You also have the right to complain to the Information Commissioner's Office (ico.org.uk) or your local supervisory authority.
7. Cookies
This website uses only the storage strictly necessary to operate the pages you request. We do not run third-party advertising or cross-site tracking technologies.
8. Changes
We review this notice annually and will publish any revision on this page with an updated effective date.